The rapid adoption of e-governance worldwide has transformed how citizens interact with governments, promising greater transparency, efficiency, and accessibility. However, this shift also raises critical questions about the inclusivity and effectiveness of these digital platforms. This panel will explore the current status of the citizens-government interface in the era of e-governance, focusing on the challenges and opportunities it presents.
Key topics will include the impact of e-governance on citizen engagement, particularly how digital tools have influenced public participation in governance processes. The panel will also examine the inclusivity of these platforms, addressing the digital divide and how socio-economic barriers affect marginalized communities' access to e-governance services. Through case studies and discussions on best practices, the panel aims to highlight successful e-governance models that have enhanced citizen-government interactions.
Looking towards the future, the panel will explore emerging technologies such as artificial intelligence and blockchain, assessing their potential to further revolutionize the citizens-government interface. By bringing together experts from various fields, this panel seeks to provide a comprehensive understanding of e-governance's current state and its implications for the future of democratic engagement and public service delivery.